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Privacy Policy

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1. Introduction
TEQDelivery (Technological Delivery & Logistics Inc.) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services.
2. What Information We Collect
  • Registration Data
    If you register on our website, we collect your chosen username, email address, and any additional personal information you provide. You may view, edit, or delete your personal data at any time, except your username.
  • Order & Shipment Data
    When you place an order or schedule a delivery, we collect information such as delivery addresses, order details, contact numbers, and any other data necessary to complete your delivery.
  • Support & Communication
    Support requests submitted through our help center are processed via our ticketing system. We collect only the information you explicitly provide and your consent is required for each submission.
  • Contact Form Submissions
    Messages submitted via our contact forms are sent to our company email for customer service purposes and not used for marketing or shared with third parties without your consent.
  • Usage Analytics
    We use Google Analytics to anonymously collect data on how users interact with our site to improve functionality and performance. No personal identifiers are retained.
  • Comments & Feedback
    If you leave feedback or comments, we may collect the information provided, as well as your IP address and browser details to help prevent spam.
3. Cookies

We use cookies—small text files stored on your device—to enhance your browsing experience. Cookies help us remember your preferences, manage sessions, and deliver personalized website functionality.

  • Essential Cookies
    These are necessary for core site functionality, including:
  • cfduid from Cloudflare for client identification behind shared IPs
  • PHPSESSID to track session state
  • WordPress-related cookies (wp-auth, wordpress_logged_in_{hash}, wp-settings-[UID], wordpress_test_cookie) to authenticate and manage user sessions

You can disable cookies in your browser settings, though this may affect your experience on our site.

4. Embedded Content & Third-Party Integrations
Our site may feature embedded content (e.g., YouTube, Facebook, Twitter) and widgets. Interactions with this content are governed by the respective third-party’s privacy policies. We have no control over how these external sites collect or use your data.
5. How We Use Your Information


Your personal data may be used for:

  • User verification and authentication
  • Order processing and delivery updates
  • Technical and customer support assistance
  • Sending important service-related notifications (not promotional)
  • Preventing fraud and protecting account security
  • Customizing and improving site functionality and user experience
  • Administrative and operational maintenance
6. Who Has Access to Your Data
  • Internal Staff: Your personal data may be accessed by system administrators and support staff when necessary to provide service and assistance.
  • Service Partners: We do not share personally identifiable information—such as your name or email—with third parties unless required to deliver services (e.g., validating purchase codes or using ticketing platforms).
7. Data Retention
  • Support ticket data and user comments are retained until you request their removal.
  • Account information remains stored unless you choose to delete it, though some basic information (e.g., email address) may be retained for administrative purposes.
8. Security Measures
We use SSL/HTTPS to encrypt communications. In the event of a data breach, we will take prompt action to secure our systems, notify affected users, and assist with mitigating any risks.
9. Your Rights
  • Access & Portability: You may request a copy of any personal data we hold about you.
  • Erasure: You can request deletion of your personal data. Please note that deleting essential data may impact our ability to provide services.
  • GDPR Compliance: If you’re located in the EU, you are protected under GDPR, including rights to access, rectify, or erase your data.
10. Legal Disclosures
We may disclose your data if required by law or in response to legal processes such as subpoenas or investigations. Where possible, we’ll notify you and may challenge such requests to protect your privacy.
11. Links to Other Websites
Our site may include links to external websites. We do not endorse or take responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Updates to This Policy

We may update this policy over time. The current version is dated August 21, 2025. Continued use of our services implies acceptance of the revised terms.